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Refund Policy

Last updated: August 2026 · Access Connect LLC (United States)

We want you treated fairly. Because outcomes on Instagram and Meta are outside anyone's control, we are clear up front: we do not guarantee your account will be recovered, and we never charge for a promised outcome — only for the educational product and the work we do.

DIY Playbook ($47)

This is an instant-access digital product. If you're not satisfied, email us within 7 days of purchase at support@accountrecovered.com and we'll issue a refund. We may ask what wasn't helpful so we can improve.

Done-For-You ($499)

Because this tier involves us doing real preparation work on your case:

Before we begin — full refund if you cancel before we start preparing your case.
After work has begun — the portion covering work already completed is non-refundable; any unused portion is refundable. We'll always explain the breakdown honestly.

How to request

Email support@accountrecovered.com with your order details. A real person replies, usually within one business day. Refunds are returned to your original payment method.